General Sale Terms

Ordering

Cancelling an order - wrong items ordered - partial refunds

Returns

We take pride in the quality of our products and want to ensure a positive experience and customer satisfaction is a priority. However due to the nature of our products, returns will be limited as outlined below. Please ensure you understand the products and their options before you order.

Generally all products are tested before shipping to ensure a their functionality and LowPowerLab will warrant against any DOA or faulty hardware.
Most apparent DOA issues are resolved when instructions are followed. Please also check the forum for common issues and solutions, most apparent issues may already have been discussed/resolved.

 Sales Tax

LowPowerLab is a limited liability company incorporated in Michigan, United States, and hence required to collect sales tax on Michigan bound orders.
Michigan Sales Tax: a sales tax of 6% is only applied to orders shipped to a Michigan address. For all other orders the customer is responsible to report/submit any sales/use tax on their own when required by their state or local government.

Payment methods

Shipping

For information on shipping options, tracking, transit time and delays - please see the shipping information page

International orders - customs, import taxes

Product Questions/Concerns

Please use the contact form to submit any questions or concerns with any of the products, and we will do our best to assist. Any support or questions should be directed in the forum.

Legal & Limitation of Liability

Most of the products require some level of assembly and/or soldering. LowPowerLab LLC is not responsible for the way the buyer assembles and/or uses the products sold on the LowPowerLab web store. The buyer is responsible to read the guides and agree to the terms and any product disclaimers, if any, before using any of the products.